COVID-19 has struck the world, and many have felt the pain of layoffs, hour reductions, and general life-disruptions, and even death of loved ones. Who would have ever thought the world would be transformed within such a quick period. Never before in American history has so much changed so quickly.
Many people are fearful, and business owners have good reasons to be afraid too. Yet, there is a reason to hope. Someone once said, “there is a season for everything.” Understanding, while this present time has considerable challenges, it is not the end of civilization. We will look back on these moments in time and remember the difficult season we had been through, but as life does, we will move on and grow.
One of the challenges is keeping spirits up and becoming innovative with our personal lives and businesses. I was watching a news report where a business owner was being interviewed. This restaurant owner said, pre-COVID-19 “we never would have thought to do delivery services, now we have an entire fleet of five vans delivering food.” His business adapted to the new norm.
Like the restaurant industry, businesses must approach the COVID-19’s altering challenges like any other business challenge. We must be calm, collective, and think strategically. What is our current situation, and how can we adapt while these challenges continue? Once this situation is over, what challenges will we still face? How can we overcome them? What can we do to better protect our customers and how we can grow as an organization to meet the new needs?
COVID-19 has presented us with new norms. The question is, how will you adapt?
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